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Frequently Asked Questions

FOR COURSE MEMBERS

Please note that there is a whole Q&A page specific for course members on our membership website. Click here to sign in and get help.
I cannot find my login information, what do I do?
  1. Forgot your username or password? Your username is the same as the email address you used with the course purchase. You can reset your password by clicking here.
  2. It will send you via email a special link for you to reset your password. Then LOGIN using the button on the top right-hand corner of our website. If you still can’t get in, contact us using our contact form here.
  3. You can use the password generator button on that page or you can create your own.

ABOUT THE COURSES

Our courses use knowledge from world class fishing guide Ryan Moody, set in a learn easy format designed by me (his wife Karen Moody). Each of our courses has taken over a year to film, so we can cover all the variables and explain in great detail, what is important and what is not. This trumps any Youtube or magazine article that are just a series of tips and tricks strung together with no meaningful structure to move you forward in a systematic way. 

Here’s what some of our grads had to say…

👍 “I have looked on youtube and google for the information covered in Sounder Skills 2 and have not found anything even close to the information in this course. Absolutely brilliant!!” Alan Kinnear, Moreton Bay.

👍“I’ve done two courses now and would thoroughly recommend them. Google and YouTube together don’t know as much as Ryan does.” Scott Farlow. Ashby NSW.

Men often sacrifice their “me time” and put themselves last. To maintain a healthy life one must put the oxygen mask on yourself first! Otherwise your interests and passions never get realised. each course only takes around ONE hour a night for 7 nights!

👍  “I’m so happy I finally committed to purchasing Wonky Holes! I don’t get much of a chance to get out so I want to make it worthwhile when I do. Wonky Holes gives me the edge! The Wonky Holes study group is also very informative and I use it heaps!” Greg O’Sullivan. Sarina.

Using our fishing frameworks, and learning to catch fish with skill instead of luck, many of our students have discovered a new inspiration and passion for fishing. Being able to use their existing equipment to the fullest and with the fish they catch, getting a real return on investment. 

👍 “I thoroughly enjoyed Sounder Skills 2, particularly the deep dropping section. I would definitely recommend this course, even if you only catch 2 big fish deep dropping you have more than paid for the course. I’m really enjoying the Inner Circle as well.” Tim Schwass. Perth W.A.

We cater for both beginners and advanced students.

While the majority of our students will have caught some fish, I envisage a great deal of success with absolute beginners and here’s why… You will learn to think and behave like a top performer right from the start. You will avoid costly mistakes and be confident you are on the right track.

We have also included a bonus on exactly what gear you need and how to use it.

The module content are all pre-recorded training videos.

When you enroll in a course, you get access to the content for the life of the course. There is no set time period to undertake the course.

You can go through the content again and again at your leisure and at your convenience for years to come. Better still you get access to all new content and bonuses for no additional cost.

Plus, you won’t have to worry about not getting your questions answered because access to the course includes a searchable Q&A knowledge base plus 12 months access to a private Facebook study group where you can interact with Ryan Moody, other students and past graduates.

And remember, you get lifetime access to the course content. So even if you have to put the course on pause, you can resume it whenever you like.

All the content is stored in a secure membership website.

Upon registration, we will give you the website link, a username and password. But just like at the bank, if you don’t like the password you can change it. You can access the content via a computer, a tablet or a smartphone. Anywhere there is internet access, you can log in.

Already a member of our Fish Smarter community? If so please use the same email address and we will automatically add the course to your account.

Please note: The course is primarily video content and as a result does require streaming of large video files which may use up your download allocation. You may need to upgrade your data plan if your normal data usage is low.

Expected data usage for this course ranges from 4 Gig HD (desktop) to 600 Meg (mobile).

The security of our customers’ payment details is VERY important to us, which is why we have engaged PayPal and Stripe to handle our payments for us.

Payments can be made via an already existing PayPal account, or you can pay by credit card as a visitor, using Stripe.

At the checkout page you will be prompted to put in your personal particulars and create a username and password. Once payment is made you will receive a welcome email that will contain a link to the login page and your login in details. Simply click the link to enter the login page, and you’re away!

**PLEASE NOTE when we send you your login information we have the password unmasked to help our students that are less computer savvy. Please DO NOT use a password that is also used for banking or other sensitive information.

Jeffrey our young tech guru is always on hand during office hours to sort out any glitches and difficulties you may have via our contact form.

Unfortunately, due the easily shareable nature of this content, we do not offer a refund other than when required by Australian Competition and Consumer Commission Law.

Even if you don’t end up using your course straight away, you still get to keep your course access & can view it over and again. Ryan’s strategies have been tested and proven throughout his career and again by our student’s results.

It’s a unique, generous offering, and you’d be hard pressed to find as much content, and knowledge in a very small priced program. When you invest in yourself with a Fish Smarter course, your purchase is final.

This is a group coaching program. While Ryan will be active in the private Facebook study groups for each course, we cannot guarantee feedback for each student, Ryan really does try his best though. We have experienced mentors within the study groups to guide you, as well as input from other students.

There will be plenty of opportunity for feedback to ensure you are on the right track. We WANT you to succeed and will do our best to make that happen, however this is not a one-one coaching program with Ryan.

If you expect our courses to magically solve all your problems and have fish jump right in your boat on the first trip, then please do not sign up.

This is not the fishing equivalent to a get rich quick scheme. Plus, we actually care that you implement the materials and live your life to the fullest, be it fishing or otherwise. We want to make the world a better place by getting people off their couches and into the environment by providing knowledge and thus, confidence.

We have zero tolerance for tyre kickers and people with outrageous expectations. If you do the work, we believe you will find the program extremely valuable.

The primary difference between all of our Fish Smarter premium programs and other educational fishing products is that it’s not a just a series of tips strung together.
If you do the work you will get results. We are challenging you to think and act differently. We have put a tremendous amount of time and energy into our courses. You need to match that energy.

Our Fish Smarter courses are fully online.

Upon successful payment, you will receive an email that contains the link to the course as well as the login information you have created.

You can access the content via a computer, a tablet or a smartphone. Anywhere there is internet access, you can log in. We DO NOT provide you with a DVD of the course content, and we do not allow the course content to be downloaded.

This is to protect not only our intellectual property but our students’ investments as well.

We get it. Anything that involves investing time and money is not always a solo decision. The good news here is that our Fish Smarter programs are one of those investments that can really pay off – in fishing results, entertaining the kids, and using all that fishing gear you have already bought with more success. We’ve put together a page with common questions you can use to talk with your family about the courses, or send it right to them! Here’s the link:
https://www.ryanmoodyfishing.com/fishing-fun-with-the-family/

ABOUT MERCHANDISE & PRODUCTS

For small items such as shirts and lures you can easily organise postage back to us via Australia Post.

Please include a receipt in your return package for proof of purchase. If you can’t find it then please contact us before sending back the goods so we can confirm you’ve purchased the goods through us.

If you haven’t already contacted us, please include details describing what you would like done with your return e.g. swap for identical item or refund.

Our return address is:
Ryan Moody Fishing
PO Box 123
Kuranda Qld 4881
Email us HERE

For more information please see our full returns policy.

We strongly recommend doing Sounder Skills 2 before purchasing a new fish finder.

We have had several students who have purchased their new unit before doing the course and regretted it!

More importantly than the head unit, is the transducer for your application. There are so many variables, which we explain in the course. Ryan dispels a lot of myths about the bells and whistles the sales people will tell you you need.
Once you have completed the course, you will be able to confidently purchase a unit perfect for you, within your price range. You don’t need to have the unit beside you to complete the course. Once you have your new unit you can revisit the setting modules in Sounder Skills 2, explaining exactly how to set it up, because you can rewatch the course as many times as you need.

“I sincerely regret not doing Sounder Skills 2 earlier. I’d recommend doing Sounder Skills 2 before buying a unit so you don’t buy the wrong one (like I’ve done, twice!)”
Mark Finocchiaro

“I love Sounder Skills 2. It covers all aspects of using the sounder and we get some great advice. I wish that I had viewed it before I purchased my sounder. In my opinion, everybody should view this course before they buy a new sounder for their boat.”
Trevor Stow

*For orders within Australia only.

Orders over $150 – FREE standard shipping within Australia

Orders under $150 – $12.99 standard shipping, $16.99 express shipping (excludes large & oversized items)

Standard shipping – 1-6 business days
Express shipping – 1-4 business days
NOTE: Delivery times may vary depending on your location, availability of items in your order, or during peak order periods.

Yes we can ship overseas

Standard shipping only
New Zealand: $22.00
Asia Pacific: $25.00
US/Canada: $28.00
Europe and UK: $33.00
South Africa and others: $38.00

Difficult to estimate due to COVID. Average depending on location is 7-14 days.

Once your order has been dispatched we will send you tracking details via email stating the tracking number.

If you did not receive this email or can’t find the tracking details for whatever reason, please contact us and we will send the details through to you.

To track your order, copy the tracking code from the email sent to you and paste into the tracking box on AusPost website.

Unfortunately we do not provide change of mind returns so please choose carefully.

If you’ve already purchased some Ryan Moody Fishing merch, then you’d know that our gear is of the highest quality.

But if for some reason the product arrives faulty, contact us and we’ll get right on it!

Product faults are rare, and we do our best to ensure that every packed item is reflective of our renowned quality standards.

We do our best but sometimes mistakes do happen. After all, we’re only human! Contact us and we’ll get it fixed ASAP.

We want you to be totally satisfied with our products and services.

There may be times when you will need to return a product purchased. Our Returns Policy is designed to assist you with your return.

Please read the Returns & Refunds section here if you have any questions or are unhappy with your purchase.

Still haven't found an answer to your question? Contact us!

Still have questions regarding our courses, merchandise, or anything regarding Ryan Moody?
Fill out the form and our team will gladly help answer your questions! 

Contact Us!